Frequently Asked Questions

Frequently Asked Questions

How do I pay you for small or sample orders?
2024/12/25
How do I pay you for small or sample orders?

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Bank account change notice from a strange email?
2022/02/14
Bank account change notice from a strange email?

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Why are some local manufacturers’ products cheaper than Canal's?
2022/02/11
Why are some local manufacturers’ products cheaper than Canal's?

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What is inrush current? Can your switch hold it? 
2022/02/09
What is inrush current? Can your switch hold it? 

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Do you have any plan to update to the new UL standard 61058-1?
2022/02/07
Do you have any plan to update to the new UL standard 61058-1?

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UL is introducing a new switch standard, UL61058-1, why?
2022/01/27
UL is introducing a new switch standard, UL61058-1, why?

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What if I ask for a AC switch's life exceeding the standard life, for example 100K cycles?
2022/01/24
What if I ask for a AC switch's life exceeding the standard life, for example 100K cycles?

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I am looking for a switch with protection against moisture. What should I look for?
2022/01/21
I am looking for a switch with protection against moisture. What should I look for?

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In your rocker switches, you offer different sizes of switches for different panel cutouts....
2022/01/19
In your rocker switches, you offer different sizes of switches for different panel cutouts....

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There are some products of your carrying TV rating. What does the TV rating mean?
2022/01/17
There are some products of your carrying TV rating. What does the TV rating mean?

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What is your logo? And what signal does it carry?
2022/01/14
What is your logo? And what signal does it carry?

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What is the time frame if I open the custom project with you?
2022/01/12
What is the time frame if I open the custom project with you?

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